This Policy explains how Anti-Fraud Center collects, uses, and protects information submitted through our website and live-chat service.
1. Information We Collect
When you request a platform review, loss assessment, or customer support, we may collect your name, telephone number, the platform or website you searched for, the amount you state that you lost, whether you have supporting evidence, and information you voluntarily provide through live chat.
We may also collect limited technical information such as browser type, device type, IP address, referring page, timestamps, pages viewed, and anonymous or aggregated search activity.
2. Information You Should Not Send
Never send passwords, one-time verification codes, private keys, seed phrases, full payment-card numbers, or authentication credentials through our forms or live chat.
3. How We Use Information
- To respond to inquiries and provide preliminary risk or loss assessments.
- To contact you regarding a request you submitted.
- To review reported platforms, websites, or projects.
- To operate, secure, troubleshoot, and improve the website.
- To prevent abuse and comply with lawful requests.
- To maintain anonymous or aggregated service statistics.
4. Live Chat and Service Providers
We use Crisp to provide live chat. Crisp may process device, network, contact, and conversation information on our behalf. We may also use hosting, security, and analytics providers that process limited information as necessary to provide their services.
5. How We Share Information
We may share information with service providers supporting this website, professional advisers, or authorities when required by law or reasonably necessary to protect rights, safety, and security. We do not sell personal information for money.
6. Communications
By submitting your telephone number, you request contact regarding your inquiry and agree that we may contact you by telephone, text message, or supported messaging service as permitted by law. Message and data rates may apply. Consent to receive marketing communications is not a condition of purchasing a service.
7. Retention and Security
We retain information only as long as reasonably necessary to respond to inquiries, maintain business and security records, resolve disputes, and comply with legal obligations. We use reasonable safeguards, but no internet transmission or storage system is completely secure.
8. Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information. To make a privacy request, use the live-chat feature on our website and clearly state that your message concerns a privacy request. We may need to verify your identity.
9. Children
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Websites
We may refer or link to third-party websites. We do not control their privacy, security, availability, or content. A recognized brand or domain result is not an endorsement of every product, representative, message, or link using that name.
11. Changes and Contact
We may update this Policy and will post the revised effective date. Questions and privacy requests may be submitted through the live-chat feature on anti-fraudcenter.com.